We would love to hear from you.
Locations
West Heidelberg – 21 Alamein Road, West Heidelberg, VIC 3081 (mailing address
Phone: (03) 9450 2000
Fax: (03) 9459 5808
Our opening hours are: Monday to Thursday: 8am – 6pm and Friday: 8am – 5pm
Greensborough – 3/25-33 Grimshaw Street, Greensborough, VIC 3088
Phone: (03) 9433 5111
Fax: (03) 9435 8922
Our opening hours are: Monday to Friday: 8:30am – 5pm
Other locations – We offer some services in other offices across Melbourne.
The LIFT program is available in Eltham, Epping, Mill Park, Wallan, and Whittlesea.
Gamblers Help is available in Craigieburn, Dallas, Epping, Northcote, Melton, Richmond and Sunbury.
TTY Users
TTY Users can phone 133 677 then ask for 03 9450 2000 (West Heidelberg) or 03 9433 5111 (Greensborough)
Speak & Listen Users
Speak & Listen (Speech to Speech) Users can phone 1300 555 727 then ask for 03 9450 2000 (West Heidelberg) or 03 9433 5111 (Greensborough)
Internet Relay Users
Internet Relay Users can connect to NRS at https://internet-relay.nrscall.gov.au/ then ask for:
03 9450 2000 (West Heidelberg) or 03 9433 5111 (Greensborough)
Interpreters
If you need a translator or interpreter, we can make sure one is available, free of charge. Call 131 450 to speak to someone in another language about booking and appointment or accessing our services.