Social work support and emergency relief

Practical social work support and financial assistance in times of crisis.

If you need urgent financial assistance or other practical social support in a time of crisis, we can help. Our community social workers can provide food vouchers and other financial assistance, as well as support with housing and homelessness issues, family violence support and referral, Centrelink issues, and other basic social needs.

We can also be an advocate for you in other matters, to help you navigate the system, and to help you connect with other services who can provide support.

Get an appointment

If you live in the local Banyule area and need immediate financial assistance or other support, please contact our reception and book an appointment. Emergency Relief appointments are booked no more than 24 hours in advance.

Please be aware that appointments are limited, and an individual can only access financial aid every 8 weeks.

Other services in the area

Banyule Support and Information Centre (BANSIC)
Shop 48, The Mall (Corner Bell Street and Oriel Road)
Heidelberg West, VIC 3081
Phone: 9459 5959
Hours: Monday – Friday, 10am-3pm

St Vincent De Paul
Phone: 1800 305 330
Hours: Monday – Friday, 10am-3pm

Salvation Army
263 Gower Street, Preston, VIC 3072
Phone: 9471 9111
Hours: Monday, Wednesday, Thursday and Friday, 9.30am-3.30pm

Acknowledgement: Funded by the Australian Government Department of Health and Aged Care. Visit the Department of Health and Aged Care website ( for more information.

Disclaimer: Although funding for these Allied Health services has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government.