Using Our Services Rights and responsibilities Information on what you can expect from us and what we expect from you when accessing services at Banyule Community Health. Provide feedback or make a complaint We welcome your feedback and it can be given anonymously. Accessing our services FAQs on how to use our services. Service eligibility and fees Banyule Community Health is committed to ensuring clients have access to services based on need. Depending on your income, you may need to pay a fee for accessing some services. Our approach Banyule Community Health is an Integrated People Centred Health Service.