Holstep Health welcomes Social Security Rights Victoria to expand legal services

Holstep Health welcomes Social Security Rights Victoria to expand legal services
Holstep Health is excited to welcome Social Security Rights Victoria (SSRV) into our organisation – making more support available for people across Victoria who need help with Centrelink and social security issues.
By coming together, we’re making it easier for people to access legal, health, and social support services—all in one place. This change will bring benefits to our clients, community members, and the dedicated staff who support them every day.
This high impact team assist people with issues including:
- Refusal or cancellation of payments
- Clearing of debts
- Support with reporting needs
- Disability Support Pension eligibility and review pathways
- Review of Centrelink decisions where clients are impacted by family violence
- Legal advice for social, community and health workers (such as financial counsellors, disability advocates, social workers, doctors and community lawyers) to help with clients
Holstep Health already offers a wide range of health, social care, and legal services throughout Victoria. Our local legal program, West Heidelberg Community Legal, has a long history of helping disadvantaged community members through free, accessible legal help and were the first community health-justice partnership in Australia.
With SSRV now part of Holstep Health, we can reach even more people—statewide—who are facing challenges with their income support or social security.
We’re excited about what this means for our community and are committed to holistic care that supports every aspect of health and wellbeing — physical, mental, social, financial, and legal.
What this means for you?
Anyone in Victoria can contact Social Security Rights Victoria for free assistance with Centrelink and social security issues.
If you are an existing client, you can get the same service, the same way, on the same phone number, from the same expert team.
How do I contact SSRV?
You can call SSRV on the same number 03 9481 0655.
Or send an enquiry from the website: Contact us – Social Security Rights Victoria
For those living in the Geelong area, Barwon Community Legal Service also provides assistance with Centrelink issues. Telephone: 03 5221 4744 / 1300 430 599
What has changed?
There are no changes to the helpful service you receive, however the location of the office has moved to Holstep Health, West Heidelberg, 21 Alamein Rd, West Heidelberg.
What is SSRV and what do they do?
SSRV can help with Centrelink and social security issues including refusal or cancellation of payments, clearing of debts and support with reporting requirements. You can view this video for more information:
Find out more: Social Security Rights Victoria